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Terms and Conditions

Welcome to Panditjipuja.com, by accessing this website or using any of our services (online or offline), you agree to be bound by the following terms and conditions. If you do not agree, kindly refrain from using this website or our services.

Scope of Services

Panditjipuja.com provides Vedic-based religious services including puja bookings, online sankalp, jap (mantra chanting), astrology consultations, Grah Dosh nivaran, kundli analysis, and spiritual counselling. All puja services are provided as per Hindu dharma shastra and traditional customs.

User Consent

By using this website or booking any service through WhatsApp, call, or online portal, you accept these terms of use. The company reserves the right to modify these terms at any time without prior notice. Your continued use after updates constitutes your agreement to the revised terms.

Booking and Payment Policy

Service bookings must be made with accurate information and confirmed with an advance payment as applicable (50% of the service charge). Confirmation is subject to receipt of full details and advance amount. Balance payment (if any) is due either before or on the day of service delivery. Digital payment options such as UPI, QR code, or bank transfer are available.

Cancellation and Rescheduling

Bookings may be rescheduled with at least 24 hours’ notice. Advance payments are non-refundable but may be adjusted towards a future service by the same client. Cancellations with less than 24 hours’ notice or no-shows will result in forfeiture of the advance amount.

Service Delivery and Delays

CWe strive to deliver services on time as scheduled. However, delays due to natural events, health issues, or emergencies are possible. In such cases, we will notify the client and provide alternate arrangements without any extra cost.

Client Responsibilities

Clients are responsible for preparing the puja space, maintaining a peaceful environment, and providing basic facilities like water, seating, and privacy. Accurate details like name, birth data, and location are required for effective service. Disrespect or improper behaviour during service may result in immediate cancellation without refund.

Puja Material and Arrangements

For regular pujas, the pandit may bring essential samagri (items).

Availability of Services

Online services such as sankalp, jaap, astrology consultations and kundli matching are available across India and internationally via video call or WhatsApp.

Privacy and Data Security

Client data such as name, birth details, phone number, or kundli information is strictly confidential and will not be shared with third parties. Our website uses SSL encryption to ensure data protection and transaction security.

No Guarantee of Outcome

All services offered are rooted in Vedic scriptures and intended for spiritual guidance. We do not claim or guarantee any specific results such as marriage, job, childbirth, health improvements, etc. Outcomes depend on divine grace, karmic structure, and personal effort.

Intellectual Property Rights

All content on this website including text, logos, designs, audio chants, graphics, and videos is the intellectual property of Panditjipuja.com. Unauthorized reproduction, reuse, or distribution is strictly prohibited.

Limitation of Liability

We are not liable for any indirect, incidental, special, or consequential damages that may arise due to your use of our services or website. Our services are intended for religious and spiritual benefit and should not replace medical, legal, or financial advice.

Account Security

If the website offers login or account features, it is your responsibility to keep login credentials secure. We are not responsible for unauthorized access due to negligence.

Booking Validity

A confirmed booking is valid for 90 days. After this period, the booking is considered lapsed unless otherwise agreed in writing. No refund will be provided for unused services beyond the validity period.

Jurisdiction and Dispute Resolution

Any dispute arising out of service use or interpretation of these terms shall be governed by the laws of India. Mumbai, Maharashtra. We encourage dispute resolution through mutual discussion or mediation before formal legal action.

Right to Modify or Deny Service

We reserve the right to refuse or cancel any service at our discretion if we detect disrespectful behaviour, inaccurate information, payment issues, or any other reason that violates our code of conduct.

Consent for Media and Feedback Usage

Client testimonials, photos or videos from puja sessions may be used for promotional purposes only with the client's prior consent. No media will be published without approval.

External Links

We may link to third-party websites for convenience or reference. We do not endorse or take responsibility for their terms, policies, or content. Visiting such sites is at your own discretion.

Final Agreement

By accessing our website or using any of our services, you affirm your agreement with these Terms and Conditions. You also confirm that you are of legal age and have the authority to enter into such an agreement.